Elements and Performance Criteria
- Assess requirements of current work orders
- Identify the work orders within the specified schedule period in accordance with company requirements
- Identify geographic locations of work orders in accordance with company requirements
- Review work orders to assess the type(s) of pest management services being delivered in accordance with company requirements
- Estimate time requirements for each work order through comparison with records of similar work orders and in accordance with company requirements
- Prepare work schedules
- Prepare a schedule of all work orders to maximise company productivity, achieve business targets and to meet client expectations in accordance with legislative, occupational health and safety (OHS) and company requirements
- Prepare the schedule to minimise travel time, excess travel and staff downtime in accordance with OHS and company requirements
- Plan treatment time to minimise disruption and discomfort to clients and personnel at the work site in accordance with legislative, OHS and company requirements
- Provision is made in the schedule for weather and other variables when planning treatments in accordance with company requirements
- Schedule all work orders taking into account the skills, preferences, staff capabilities and licences held and in accordance with legislative and company requirements
- Schedule emergency and priority work orders in accordance with company requirements
- Monitor and adjust work schedule